Repair Services and Parts​

When systems are unavailable costs rise, productivity drops, and your customer commitments can be put at risk. Instron recommends preventative maintenance services to minimize downtime and costs. However, when repairs are necessary, our experienced inhouse repair group, backed by dedicated replacement part inventories, is ready to quickly restore the operation of your testing system.​

We will support your system for as long as it is technically and economically feasible. When appropriate, we can recommend and install upgrades to extend the useful life of your testing equipment, significantly lower repair costs, and add new functionality to maximize return on your investment.​

Factory Repair and Refurbishment

If your testing system or accessories cannot be repaired at your site, we can perform the repair in one of our factories.

Our dedicated Factory Repair Team has years of experience with your equipment and is familiar with all aspects of your testing system.

Request a Factory Repair

On-Site Repair

Our trained Field Service Engineers are available to travel to your facility to repair your testing system.

These services can be purchased as part of a Comprehensive Service Agreement to minimize costs.

Request an On-Site Visit

Replacement Parts

We stock a wide range of parts to expedite the repair of your system.

We offer new and factory refurbished components that have been reworked and tested to guarantee functionality within factory specifications. ​

Calibration and IQOQ After Hardware Repairs

After the repair has been completed, we recommend that you re-calibrate your system if the electronics associated with your data signal have changed. However, whether you require re-calibration is dependent on your internal quality management system.
Learn More About Calibration

IQOQ validation is required for compliance with certain regulatory standards. If your system is governed by an IQOQ validation, you will need to evaluate whether any revalidation is necessary after a repair has been completed.
Learn More About IQOQ