Communication Errors with Bluehill Universal, Bluehill 3 or Bluehill 2 on Instron 3300, 5500, 5500A and 5900 Systems

Message 2969 - The software is unable to establish communication with the configured devices. Controller communication error. Check all connections before trying again or contact Instron service to report error code: 0 If an error message similar to this displays when opening Bluehill Universal, Bluehill 3 or Bluehill 2, follow these instructions to try to resolve the error. If you are still not able to successfully connect, please contact Instron Technical Support at 1-800-473-7838, option 3 for additional assistance.

  • Services
  • 3/1/2021
  • 0.5 MB

AVE1 and SVE1 Product Life Cycle Support Notice

This notice is to inform that the Instron AVE1 and SVE1 video extensometers have moved from Phase 3 to Phase 4 in their Life Cycle status.

  • Products
  • 3/1/2021
  • 225.8 KB

Automated Puncture Impact

Automated Puncture Impact

  • Products
  • 3/1/2021
  • 0.7 MB

Extend Your Warranty: 5900

Our 5900 series Extended Warranty Program minimizing system downtime with preventive maintenance, rapid repair, software updates and expert technical support at a low predictable cost is critical to realizing the maximum return from your investment.

  • Services
  • 2/19/2021
  • 1.6 MB

Sales Terms and Conditions for the Americas

  • Corporate
  • 2/19/2021
  • 274.1 KB

Instron Terms & Conditions

General Terms and Conditions of Sale for the Americas

  • Corporate
  • 2/19/2021
  • 274.1 KB