Service and Support

With more than 55 years of experience helping customers address their materials testing requirements, we've learned what it takes to satisfy our customers, address your unique needs, and achieve joint success. Be it extending the life of your investment, minimizing cost of ownership, minimizing downtime, developing your staff’s skills, realizing potential test accuracy, shortening test times, speeding your time to market, or testing new materials … we are ready with the services, tools, and trained staff to work with you to help achieve your objectives.

The objective that drives us is nothing less than exceptional personalized support and a partnership that puts you first.



Realize, maintain, and protect the full potential of your testing systems with Instron Professional Services. Instron prides itself on providing accurate and repeatable measurement results in compliance with required standards. Maintaining and servicing your Instron will reduce unplanned system down-time and the risk of accidents. Our services will help you capitalize on the full potential of your investment.

Implementation Assistance | Installation | Preventive Maintenance | Calibration & Verification | Updates and Upgrades | Repair and Parts



Offering a wide assortment of courses our training curriculum is designed to meet the training needs of machine operators and test method developers - from novice to expert. For your convenience courses are offered at Instron® Training Centers, Regional sites throughout North America, or at your facility. 

Speak with an Instron Representative today to explore the value to be found in Instron's training curriculum. 

Virtual Training | Online eLearning | Regional Training | On-Site Training

Technical Support

tech support

Our support teams are in place to help you realize the value in your Instron testing system. As your requirements change and as hardware/software enhancements are introduced, our technical support team can provide guidance. 

FAQs | Online Services (WSA) | Request Technical Support | Software Update Services



Additional resources are a click or phone call away. Browse our frequently asked questions and answers, request a service quotation, schedule service, inquire about your current service contracts, locate technical application information, view Instron's blog, and more.

Serial Number Locator | Contact Information | Professional Service and Support Resources

Tel: +800-473-7838 Option 3 | Online Request