Instron Service provides exceptional personalized support and a partnership that puts you first. We are ready with services, tools, and trained staff to work with you on your objectives including:

  • Regular calibration of testing instruments
  • Preventative maintenance to extend the life of your investment
  • Reducing the cost of ownership
  • Minimizing downtime
  • Developing user skills
  • Streamlining testing processes

With over 250 field service professionals in every major market, we are regionally close to you and ready to help.

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Tel: +800-473-7838 Option 3

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Materials testing system calibrations

Materials Testing System Calibrations

For more than 40 years, Instron® has been providing calibration of the highest quality, offering you a wide range of on-site and factory calibration services for your materials testing systems. All calibrations we provide are traceable to the International System of Units (SI) through a National Metrological Institute (NMI)​.

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Preventative maintenance

Preventative Maintenance

Preventative maintenance is essential to sustaining peak efficiency and maximizing the value of your testing system over its lifetime.​

Instron’s Field Service Engineers have access to the latest documentation, official spare parts, and tools required to maintain your equipment at its peak.

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IQOQ validation services

IQOQ Validation Services​

Our Field Service teams provide validation and documentation services to support IQOQ processes designed to ensure that your Instron testing equipment performs to its intended purposes and produces valid results per 21 CFR 820.72 and ISO 13845.

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Installation and relocation

Installation and Relocation

Our installation process begins before the equipment arrives on-site to help you understand how to prepare and plan for the installation. Once the system has arrived on-site, a factory-trained Field Service Engineer will arrive at an agreed time to install the hardware and software, train your operators and advise you of the required preventative maintenance procedures. ​

Software upgrade installation assistance is also available.

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Repair Services and Spare Parts

In the event a system repair is needed, our factory-trained Field Service Engineers, backed by dedicated replacement part inventories, stand ready to quickly and efficiently restore the operation of your testing system.​

We will support your system for as long as it is technically and economically feasible. When appropriate, we can recommend and install upgrades to extend the usefulness of your testing system, significantly lower repair costs, and add new functionality to maximize return on your investment.​

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Updates and upgrades

Updates and Upgrades

Upgrading your current Instron system and keeping system software updated will extend the life of your investment, revitalizing your testing system at a fraction of the cost of a new system. Current up-to-date system hardware and system software features enable you to unlock the full potential of your investment in an Instron testing system — increasing productivity, addressing new requirements, and improving the accuracy and repeatability of results. Instron can also help you evaluate the value to be found in retrofitting the latest Instron software and controller electronics to non-Instron load frames.

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