Instron Service provides exceptional, personalized support built around your goals. With over 250 field service professionals in every major market, we are regionally close to you and ready to help with:
- Regular calibration of testing instruments
- Preventative maintenance to extend the life of your investment
- Reducing the cost of ownership
- Minimizing downtime
- Building operator knowledge and skills
- Streamlining and optimizing testing processes
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For more than 40 years, Instron® has provided high-quality calibration services for materials testing systems. We offer a wide range of on-site and factory calibration options, all traceable to the International System of Units (SI) through a National Metrological Institute (NMI).
Preventative maintenance is essential to keeping your testing system running at peak performance and maximizing the value of your investment over its lifetime. Instron's Field Service Engineers have access to the latest documentation, official spare parts, and specialized tools to maintain your equipment to the highest standard.
For industries where equipment validation is required, Instron's Field Service teams provide validation and documentation services to support Installation Qualification and Operational Qualification (IQOQ) processes. These services ensure your Instron equipment performs as intended and produces valid, compliant results in accordance with 21 CFR 820.72 and ISO 13485.
Moving a testing system requires careful planning to minimize downtime and keep your operations running smoothly. Instron offers flexible relocation packages to fit your exact needs — from calibration only to a full turnkey relocation solution.
When your system needs repair, Instron's factory-trained Field Service Engineers are ready to act. Backed by dedicated spare parts inventories, our engineers can quickly and efficiently restore your equipment to full operation. We support your system for as long as it is technically and economically feasible, and can recommend upgrades where appropriate to reduce repair costs, extend system life, and add new functionality.
Keep your testing equipment operating at peak performance with Instron's installation, update, and upgrade services. Whether you're setting up a new system, updating software, or upgrading existing hardware, our experts help you extend the life of your investment and stay current with the latest performance enhancements — at a fraction of the cost of replacement.
Instron offers a wide range of training opportunities for machine operators and test method developers at all skill levels. Our courses cover materials testing fundamentals, best practice techniques, and hands-on instruction tailored to your specific testing system and software.
The Product Life Cycle Policy helps you plan for the long-term support and eventual retirement of your Instron testing equipment. Learn about the support options available at each stage of the product lifecycle, or visit the Out of Production section for more information on next steps.
See how Instron Service has helped customers across industries reduce downtime, extend equipment life, and meet their unique testing challenges. Read their stories to learn how our service and support made a difference.