Instron Service Agreements
Your testing system is critical to producing accurate, reliable, and repeatable results. Instron Service Agreements help protect that performance with structured support built around calibration, preventive maintenance, and scalable service coverage.
Whether you need essential support or comprehensive protection, agreements can be tailored to reduce downtime, support compliance, and keep your equipment operating with confidence.
Talk to a Service Specialist
Tell us about your equipment and operational needs, and we'll help you build a service agreement that fits — from calibration and preventive maintenance to remote support and priority scheduling. Please complete the form below, and we'll respond within 1-2 business days.
For a faster response, call +1 800 473 7838 or +1 781 828 2500 if you are outside of the US.
Why Choose an Instron Service Agreement?
Instron Service Agreements help you stay ahead of service needs with proactive support designed to protect equipment performance, reduce unplanned downtime, and maintain confidence in your testing process. With coverage options that scale with your operation, service agreements provide a structured way to support accuracy, compliance, productivity, and long-term equipment value.
Protect Testing Confidence
Maintain accurate, reliable, and repeatable results with planned service and calibration support.
Minimize Downtime
Identify potential issues early and help prevent unexpected interruptions to productivity.
Support Compliance
Bundle agreements with calibration services to help meet applicable standards and internal quality requirements.
Extend Equipment Value
Protect your investment with structured support designed to keep your system performing throughout its lifecycle.
What's Included in an Instron Service Agreement?
lnstron Service Agreements are fully customizable, allowing you to select the level of coverage and support that best fits your equipment, usage, and operational needs.
Coverage options may include calibration, preventative maintenance, lnstron Connect service resources, remote technical support, software updates, priority scheduling, and selected discounts on genuine spare parts, breakdown visits, or technical training.
Available services and benefits may vary by region, system type, and selected coverage level.
Calibration Services
Preventive Maintenance
Instron Connect
Software Updates
Remote Technical Support
Priority Scheduling
Exclusive Discounts
Priority Response Times
Troubleshooting Tools
Calibration is the foundation of every Instron Service Agreement. Regular calibration helps maintain confidence in your test results and supports compliance with applicable standards and internal quality requirements. Plans can be bundled with calibration services to help ensure your equipment remains accurate, documented, and ready for critical testing.
Preventive maintenance helps identify and address potential issues before they impact productivity. By proactively servicing your system, Instron helps reduce the risk of unexpected downtime and maintain reliable system performance. Maintenance services are designed to support operational efficiency and extend the lifecycle of your testing equipment.
Instron Connect
Instron Connect provides access to service resources that help streamlinesupport and improve service visibility. Through connected service capabilities, customers can access support tools designed to help diagnose issues faster and keep systems running with confidence. Higher-tier Service Agreements may include Instron Connect along with remote technical support, software updates, and priority scheduling.
Talk to an Instron Expert
Not sure which level of coverage is right for your lab? Tell us about your equipment and operational needs, and we'll help you build a service agreement that fits.
Talk to a Service Specialist
Tell us about your equipment and operational needs, and we'll help you build a service agreement that fits — from calibration and preventive maintenance to remote support and priority scheduling. Please complete the form below, and we'll respond within 1-2 business days.
For a faster response, call +1 800 473 7838 or +1 781 828 2500 if you are outside of the US.