When your testing systems go down, costs rise, productivity slows, and customer commitments can be put at risk. While Instron strongly recommends preventive maintenance to reduce downtime and avoid unexpected expenses, repairs are sometimes unavoidable. When they are, our experienced in-house repair team is equipped to quickly restore your system to full operation.
We support your equipment for as long as it's technically and economically feasible. When appropriate, we can also recommend and install upgrades that extend the useful life of your system, reduce long-term repair costs, and add new functionality to maximize your return on investment.
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Factory Repair and Refurbishment | On-Site Repair | Replacement Parts | Calibration and IQOQ After Hardware Repairs
"The Field Service Engineer was knowledgeable and efficient, and clearly communicated each step of the process. Turnaround time met expectations, documentation was thorough, and the equipment was returned in perfect working condition. Overall, a reliable and high-quality service that I would confidently recommend."
— TE Connectivity
If your testing system or accessories can't be repaired at your site, we can perform the repair at one of our factories. Our dedicated Factory Repair Team has years of experience with your equipment and is familiar with all aspects of your testing system.
Our trained Field Service Engineers are available to travel to your facility to repair your testing system. These services can also be purchased as part of a comprehensive service agreement to minimize costs.
Contact Our Service Department.
Please complete the form below and we will be happy to contact you with a response. Our typical response time for an online request is within 1-2 business days.
Replacement Parts
We stock a wide range of parts to expedite the repair of your system. We offer new and factory refurbished components that have been reworked and tested to guarantee functionality within factory specifications.
Contact Our Service Department.
Please complete the form below and we will be happy to contact you with a response. Our typical response time for an online request is within 1-2 business days.
Talk to an Instron Expert
Not sure whether your system needs factory repair, on-site service, or replacement parts? Tell us what's going on and we will help you find the right solution.
Contact Our Service Department.
Please complete the form below and we will be happy to contact you with a response. Our typical response time for an online request is within 1-2 business days.