Preventive Maintenance
Preventive maintenance of your Instron system is essential to prolonging service life and maximizing uptime through increased reliability, helping you maintain operational effectiveness and throughput. This includes a thorough inspection and testing of electrical and mechanical safety systems, ensuring correct operation and protection for both operators and equipment.
As the original system manufacturer, Instron's factory-trained Field Service Engineers have access to the latest documentation, official spare parts, and tools required to maintain your equipment at its peak performance. During your preventive maintenance visit, our Field Service Engineers check the overall performance of your system, including condition, configuration, correct operation, PC, software, and safety checks.
Our preventive maintenance visits are scheduled at a time that suits your business. We consult with you and handle all the arrangements, keeping you informed along the way to minimize disruption to your operation. We're fully equipped to support you with over 250 factory-trained Field Service Engineers, backed by local service operations that provide a fast on-site response, creating a uniform process and consistency across your labs worldwide.
Contact Our Service Department.
Please complete the form below and we will be happy to contact you with a response. Our typical response time for an online request is within 1-2 business days.
What's Included in a Preventive Maintenance Visit
During your preventive maintenance visit, our Field Service Engineers follow a comprehensive checklist, completing a pre-defined set of maintenance activities designed to maximize your system's uptime and performance. Checklist details are tailored to your system type — for example, servohydraulic systems include hydraulic hose inspection and oil analysis, while ElectroPuls systems include actuator, power amplifier, and controller checks — but every visit covers the same core ground: system condition, configuration, correct operation, PC and software checks, and safety systems.
While on-site, your Instron® Field Service Engineer also has access to your system's calibration and service history, up-to-date preventive maintenance procedures, software updates, and factory-designed diagnostics.
For the full checklist specific to your system, see the literature resources below.
Covers initial inspection, system electronics, and hardware checks, including drive belt tension, lubrication, and filter maintenance.
Covers frame and power pack safety checks, hydraulic hose inspection, and laboratory oil analysis — including guidance on hydraulic hose replacement (recommended every 5 years) and hydraulic oil change intervals (up to 10,000 operating hours). Also covers available system refurbishment services.
Covers preliminary checks, actuator/linear motor inspection, power amplifier condition, and controller function, including crosshead interlock and emergency stop testing.
Access Your Preventive Maintenance Reports With Instron Connect
Instron Connect includes a number of technologies that create a secure connection between the testing systems at your facility and Instron. These include a support portal and an AI-driven mobile app, where you can access your Instron system's preventive maintenance reports, service history, and calibration certificates at any time.
Protect Your Investment With an Instron Service Agreement
Preventative maintenance, combined with calibration and Instron Connect, gives you confidence in your testing results and helps protect the value of your equipment over its lifetime. Instron offers a range of service agreement options that bundle preventative maintenance, calibration, and Instron Connect into a single, easy-to-manage plan.
For new system purchases, extended warranty agreements are available for the 6800 and 3400 series universal testing systems. These agreements are designed to establish a routine of proactive maintenance from day one, with the added benefits of prioritized support and predictable costs — helping you mitigate risk and get the most from your investment.
Contact Our Service Department.
Please complete the form below and we will be happy to contact you with a response. Our typical response time for an online request is within 1-2 business days.
Talk to an Instron Expert
Not sure which preventive maintenance plan fits your system? Tell us about your equipment and we will help you find the right solution.
Contact Our Service Department.
Please complete the form below and we will be happy to contact you with a response. Our typical response time for an online request is within 1-2 business days.