Our support teams are in place to help you realize the value in your Instron® testing system, using the latest support tools, including artificial intelligence (AI) and augmented reality (AR) to increase remote fix rates and get your Instron system back up and running rapidly.
Instron Connect
Instron Connect offers the highest level of technical support for Instron systems around the world. Instron Connect includes a number of technologies that create a secure connection between the testing systems at your facility and Instron. Our problem-solving tools harness innovative technology to rapidly troubleshoot issues and answer your technical questions, increasing productivity, reducing risk and minimizing downtime.
FAQs
Here you will find answers to customer support, software-related and testing system questions as well as general technical support and service-related questions.
Manuals
Lost your manual? It might be in our online manual library. If you can’t find what you are looking for, please contact Instron Technical Support.
Serial Number Locator
Can't find the serial number on your system? This tool lets you look up the serial number location using your system model number.