Merlin Software FAQ

Find answers to common questions about Instron Merlin software, including installation, Windows compatibility, calculation issues, extensometer setup, security settings, and error resolution. This page covers the most frequently asked Merlin questions for both new and experienced users. For accreditation documentation and technical support coverage options that apply across all Instron products, visit our main Technical Support FAQ.

What Is Merlin?

Break Events Are Missed When Using Rate Of Load End Test Criterion

Certain Phenomena Delays Or Fails To Detect A Changeover Point

Changing Transducers Can Result In Changes To The Method Setup

Do You Have To Do Compliance Correction For Each Method?

Focus Is Lost When Specimen Exclusion State Is Changed

How Do I Determine The Version Of My Merlin Software?

How Do I Do A Clean Installation Of The Merlin Software?

How Do I Find The Serial Number Of My Merlin Software?

How Do I Install The Merlin software?

How Do I Print Out A Method In Merlin?

How Do I Remove The Test Methods On The Quick Open Screen?

How Do I Set Up My Extensometer To Work With Merlin Profiler Limits?

How Do I Turn On Security?

How Do I Zoom In On My Graph In Merlin?

How Do We Validate The Software Results?

I Am Getting The Error Message Cannot Find File

I Want To Export My Merlin Data To MS Excel?

If Balancing A Transducer Takes Too Long To Start Merlin Prompts An Error Message

If Started Too Early Merlin Indiciates A UI Display Issue In The Direction Bitmaps

Merlin Does Not Update The Results For Calculations Which Use Cursor Points

Merlin Fails To Display Valid Results When Multiple Calculations Were Specified

Merlin Generates A GPF When Replaying Or Resuming A Data File

Merlin Lacks Ability To Report Results At A Percentage Of Break Elongation

Merlin Screen Shifts On Windows XP

Null Window Handle Error Box Appears When Interacting With Merlin Labtools

OLE Interface Does Not Open Methods With Spaces In The Name

Operations Are Limited If Software Limit Is Exceeded Or Load Pretest Check Fails

Should I Unpack My Instron When It Arrives At My Facility?

Stressing Rate Does Not Provide Adequate Control To Test Consistently

The 3345 Frame Parameters Were Less Than The Specification Values For These Systems

The Data Fails To Produce A Valid Result For The First Peak Calculation

Value Calculations Fail To Calculate If Stress Data At The Beginning Of The Test Is Negative

What Are The Minimum Operating System User Rights Required For Operation Of Merlin?

What Files Do The Merlin Installation Program Add Or Modify?

What Is A Compliance Correction?

What Is The First Version Of Merlin That Is Compatible With Windows 2000?

What Is The Source Of The Legend Name On The Merlin Graph?

What Should I Do If There Is A Communications Error Between My Computer And The Machine Frame?

What Test Types Does Merlin Perform With?

What Type Of PC Is Recommended To Run Merlin?

What Version Of Windows Will My ISA Digilink Computer Interface Work With?

When A Merlin Method Is Being Opened An Error Message Box Appears

When Enable Frame Button Is Clicked It Is Possible To Click Other Buttons Too Soon And Crash Merlin

When I Installed My Software It Skipped Several Disks

When Merlin Is Set To Quick Open Screen It Is Possible To Generate A GPF In A Module

When Moving To Series IX From Merlin User Is Unable To Exit Merlin Display

When Opening A Method That Required A Change In Test Application Merlin Causes A GPF

When Restarting Merlin The Software Reports An Error Communicating With Controller

When Saving Data I Get A Message That Says Cannot Find The Raw Data Default Directory?

When Setting Focus To The Graph Results Or Report Labtool The Submenu Fails To Appear

When Starting Merlin It Is Possible To Crash The Software Under Certain Circumstances

When Test Was Completed Newly Input Calculations Are Not Updated

When Using Directed Methods Certain Events Or Errors Would Be Issued At The End Of Each Test

Where Can I Find Release Notes For My Version Of Merlin?

Which Of The Many Modulus Calculations Should I Use?

Why Are Only Some Of My Specimens Showing Up On My Graph?

Why Does Merlin Disappear After Accessing Certain Dialog Boxes?

Why When Using A Video Extensometer Is My Data Not Stored?

Will Merlin Run Under Windows XP?